AQIQAH CENTRE PRIVACY POLICY

AC Agrotech Sdn Bhd and its affiliates (collectively, “us”, “we”, or “our”) operates aqiqahcentre.com (“Aqiqahcentre”, “Website”). At Aqiqah Centre, we are dedicated to protecting the confidentiality and privacy of your personal information (“personal data”) which includes all data defined within the Personal Data Protection Act 2010.

This document is part of Aqiqah Centre’s Terms and Conditions, and by using aqiqahcentre.com, you agree to the terms of this Privacy Policy and our Terms and Conditions. This Policy describes how we collect and process your personal data; however, it may not address all possible scenarios. 

• How we collect your Personal Data

We only collect personal information that is provided voluntarily by online visitors and users so that we are able to provide our services to those individuals. We collect data from users in order to customize our products and services. Before proceeding with any customer requests, users are asked to fill in a registration form and it is from this registration form that we are able to collect information about the User.

When you register or submit personal information to us, we will only use this information in the manner prescribed relevant to our products and services. For example, your name will only be collected for use on participating certificates or on our wooden certificates. Your personal information is not used for other purposes, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards. For example, if you register to our web site and provide information about your preferences, we will use this information to personalize your user experience. In some cases where you have registered for certain services, we will store your email address temporarily until we receive confirmation of the information you provided via an email (i.e. where we send an email to the email address provided as part of your registration to confirm a subscription request). We may obtain data by recording how you interact with our websites, products, or services through the use of technology on our website.

• How we use your Personal Data

We may use your personal data for the following purposes:

• Individual/Group Registration 
• Verification of registration details
• Fulfilling your product/services requests;
• Providing certification; managing and processing certification;
• Fulfilling your requests for changes or providing you with the requested information (such as marketing materials for products and services); 
• Providing technical support.
• Contacting you with your consent; sending you information about products and services that may interest you; inviting you to participate in our other activities (including promotional activities), market surveys, or satisfaction surveys; or sending you marketing information. 
• Sending you important notices.
• Providing you with customized user experience and content.
• Qualifying and managing suppliers and business partners, and communicating or working with suppliers and business partners.
• Improving our products and services through internal audits, data analysis, and research.
• Analysing the efficiency of our business operations and evaluating market share.
• Ensuring the security of our products, services and customers or users, executing and improving our loss prevention and anti-fraud programs.
• Complying with and enforcing applicable legal requirements, industry standards and our policies.
• Processing your personal data to fulfil the contract when responding to a transaction or service request;
• Processing your personal data with your consent;
• Processing based on legitimate interests when we use your personal data to contact you, conduct marketing or market surveys, improve our products and services, execute and improve our loss prevention and anti-fraud programs, and other purposes. Legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting the security of our businesses, systems, products, services, and customers; internal management; complying with internal policies and processes; and other legitimate interests described in this policy;
• Processing your personal data as necessary to comply with and fulfil legal obligations.

• Use of Technology for collecting personal data

To ensure our website works correctly, we may at times place a small piece of data known as a cookie on your computer or mobile device. Like many other websites or Internet service providers, we use cookies to improve user experience. Session cookies are deleted after each visit, while persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. For example, if you are redirected to another web page from a website you are already logged in to and then return to the original website, it will not recognize you and you must log in again.

• How we process Children’s Personal data

Our website is primarily intended for adults. We will only collect a child’s personal data with prior consent from the child’s parents. If a child’s personal data is collected with prior parental consent, we will only use or disclose the data as in order to provide our services and as permitted by law, with the explicit consent of the child’s parents or guardians, or when necessary for the protection of the child. If we accidentally collect a child’s personal data without verified prior consent from the child’s parents, we will attempt to delete the data as soon as possible.

• Third Party Providers

We do not share personal information with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards. We share your personal information to our third party service providers, such as our merchandise providers, our suppliers, our vendors and other goods and services providers. We work with such providers so they can complement the products and services that we provide. We only share personal information that allows them to provide their services. We will not transfer the personal information that you provide to any third parties for their own direct marketing use.

• Consent

By submitting your personal data, you consent to the use of that personal data as set out in this policy. If we make changes to this Policy, we will publish the amended version on this page.

• How to contact us

In any event, you always have the right to inquire about the use of your personal information. You may contact our team member at salam@aqiqahcentre.com if you have any further questions on this policy.